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Effective communication at a fire scene is critical to preserving evidence, coordinating stakeholders, and positioning a claim for successful subrogation recovery. This two-part webinar, presented by Chris Konzelmann of White and Williams LLP and Adam Holloway of Genesis Forensics, focuses on the real-world communication challenges that arise during fire loss investigations and how those interactions impact both the investigation and ultimate recovery efforts.
Drawing on decades of combined experience working at fire scenes, conducting origin-and-cause investigations, and managing subrogation claims, the presenters will provide practical, field-tested strategies to improve coordination between insurers, origin-and-cause investigators, and other key participants.
Meet the speakers, Chris Konzelmann and Adam Holloway!
Chris Konzelmann is the Chairman of the Property Subrogation Department at White and Williams LLP, where he oversees a national practice dedicated to the investigation and recovery of major fire losses. He leads a team of talented attorneys and support professionals handling complex origin-and-cause matters and has more than 35 years of experience working closely with insurers, experts, and fire investigators from the earliest stages of fire scene investigations through resolution. Chris has extensive, hands-on experience coordinating with origin-and-cause investigators, insurers, and claims professionals at fire scenes and during the critical early phases of loss development. Through both his legal practice and his long-standing involvement in the fire investigation community, he regularly works at the intersection of field investigation and subrogation strategy, focusing on how early communication and decision-making directly impact evidence preservation and recovery potential.
Adam Holloway is a 2005 graduate of Eastern Kentucky University with a Batchelor of Science in Fire, Safety and Engineering Technology with an Emphasis on Fire Arson and Explosion Investigation. For the past 20 years Mr. Holloway has been conducting origin and cause investigations for private industry including 17 years with a major insurance carrier before exiting the corporate world and beginning his career at Genesis Forensics. Mr. Holloway has conducted origin and cause investigations across the United stated including several large profile structure and marine related losses. Mr. Holloway was the co-developer of the International Association of Arson Investigator’s (IAAI) Marine program, its endorsement program and is currently a lead instructor as well as the endorsement sub-committee chair. Mr. Holloway is a FAA UAS (drone) pilot and has flow missions across the country.