Outcome:
Develop programs and conferences to educate subrogation professional in order to assist in maximizing recoveries and establishing best practices.
Objectives:
- Continue to promote exceptional educational programs and conferences with Quality Control in place
- Present benchmarking and best practice benefits
- Use technology to maximize accessibility to specialized education (e-learning)
- Elevate Education Committee responsibilities
- Assist in development of national andlocal chapter education meetings
Outcome:
Enhance the stature of subrogation professionals by informing key audiences of the value of subrogation.
Objectives:
- Establish NASP as the "Voice of Subrogation" to the public, government and other organizations
- Advertise and promote our successes and relationships (branding)
- Assist members to promote the importance of the financial benefits of subrogation (toolkit)
- Employ PR statements applauding positive subrogation stories in the news
Outcome:
Enhance and expand member services and customer service to meet the needs of the membership.
Objectives:
- Maintain superb customer/member service
- Maximize member services, resources and Subrogator benefits
- Continue to demonstrate the importance of and grow participation in the CSRP program
- Create and develop Young Professionals Subcommittee
- Maintain strong marketing activity
Outcome:
Provide ongoing communications and information to the members through publications and electronic resources.
Objectives:
- Publish the Subrogator magazine and maintain an online database of articles
- Promote NASP, its events and successes
- Utilize technology to maximize accessibility of information for members (website)
- Facilitate the exchange of product safety information amongst members
- Employ social media for maximum impact
Outcome:
Utilize alliances to strengthen the voice of NASP on industry, legislative and professional issues.
Objectives:
- Maintain and expand industry relationships
- Further develop alliances with other claimsfocused organizations
- Bridge the gap between NASP and NCOIL/NAIC
- Liaison with safety administrative agencies (NHTSA, CPSC, OSHA, NFPA)
- Develop university subrogation program
- Develop bar association subrogation specializations
Outcome:
Maintain the effectiveness of the organization through efficient staffing and governance operations.
Objectives:
- Maintain an effective and productive staff and governance operation
- Protect and expand revenue
- Maintain considered investment strategy
- Spend smartly and for an organizational benefit
- Develop a reserve fund of no less than 50% of annual expenses
- Assess the governance operations of the Board and Committees on a periodic basis
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